September 2, 2009Almost every company, whether they’re big or small, has a customer service department – or at the very least an owner who wears the customer service hat on a daily basis.
A small business can actually become big based on their customer service. Before you start laughing at the idea, let’s take a look [...]
April 22, 2009Your friends, family, and colleagues have the best intentions when they say, “You should just start a blog” but they may not fully understand what it takes to create a successful blog. Small business owners need to understand that starting a blog is a lot like planting a garden, it requires a lot of work [...]
